Passport Seva Portal - A Convenient Way to get Passport

A Passport is an essential travel document for those who are travelling abroad for education, pilgrimage, tourism, business purposes, medical attendance and family visits. During the last few years, the growing economy and spreading globalization have led to an increased demand for Passport and related services. To meet this increased demand, the Ministry of External Affairs (MEA) launched the Passport Seva Project (PSP) in May 2010.

Passport Seva enables simple, efficient and transparent processes for delivery of passport and related services. This project creates a countrywide networked environment for Government staff and integrates with the State Police for physical verification of applicant's credentials and with India Post for delivery of passports.

• Why passport is required?
• Procedure to Apply for Passport
• Tatkaal Passport
• Other Services
• Mobile Passport Seva
• Give Feedback or File Grievances
• Passport Seva goes Rural

All Indian citizens who depart or intend to depart from India are required to be in possession of a valid passport or travel document. Under the Passports Act 1967, the Government of India may issue different types of passports and travel documents such as Ordinary Passport, Diplomatic Passport, Official Passport, Emergency Certificate and Certificate of Identity for the purpose.

Procedure to Apply for Passport

1. Passport via e-Form Submission
2. Passport via Online Form Submission
3. Apply for Passport in Person
4. Why passport is required?
5. Procedure to Apply for Passport
6. Tatkaal Passport
7. Other Services
8. Mobile Passport Seva
9. India

Apply for Passport via e-Form Submission

• To apply for fresh or reissue of passport via e-Form Submission, users need to register on Passport Seva Portal.
• After registering, login to the Passport Seva Portal.
• Download the e-Form for fresh or reissue of Passport.
• Fill the downloaded e-Form and click the Validate & Save button. This will generate an XML file which will be required later for uploading in the system.
• Upload the XML file through the Upload e-Form. Do not upload the PDF form at this stage as only XML file is accepted by the system.
• After uploading the form for fresh or reissue of Passport, click the "Pay and Schedule Appointment" link to schedule an appointment at Passport Seva Kendra (PSK).
• Search for Passport Seva Kendra (PSK) location and select your PSK.
• After booking the appointment at selected PSK, you can make an online payment through Credit/Debit Card (MasterCard & Visa), Internet Banking (State Bank of India (SBI) and Associate Banks Only) or SBI Bank Challan.
• You can calculate the fee for passport services through Online Fee Calculator.
• Users can take print of the application receipt containing Application Reference Number (ARN) or Appointment Number.
• Visit the Passport Seva Kendra (PSK) where appointment has been booked, along with original documents - External website that opens in a new window such as Proof of Date of Birth, Identity proof with photograph, Proof of residence and Proof of nationality.

• Apply for Passport via e-Form Submission
• Documents Required - External website that opens in a new window
• Tracking Application Status

Apply for Passport via Online Form Submission

• To apply for fresh or reissue of passport via Online Form Submission, users need to register on Passport Seva Portal.
• After registering, login to the Passport Seva Portal.
• Click on Apply for Fresh Passport or Reissue of Passport link.
• Fill in the required details in the form and submit.
• After submitting the form for fresh or reissue of Passport, click the "Pay and Schedule Appointment" link to schedule an appointment at Passport Seva Kendra (PSK).
• Search for Passport Seva Kendra (PSK) location and select your PSK.
• After booking the appointment at selected PSK, you can make an online payment through Credit/Debit Card (MasterCard & Visa), Internet Banking (State Bank of India (SBI) and Associate Banks Only) or SBI Bank Challan.
• You can calculate the fee for passport services through Online Fee Calculator.
• Users can take print of the application receipt containing Application Reference Number (ARN) or Appointment Number.
• Visit the Passport Seva Kendra (PSK) where appointment has been booked, along with original documents - External website that opens in a new window such as Proof of Date of Birth, Identity proof with photograph, Proof of residence and Proof of nationality.

• Apply for passport via Online Form Submission
• Documents Required - External website that opens in a new window
• Tracking Application Status

Apply for Passport in Person

• To apply for fresh or reissue of passport in person - External website that opens in a new window , click on Print Application Form - External website that opens in a new window link available on Passport Seva Portal to download the application form. The downloaded form should be printed back to back on standard A4 size papers.
• You can also purchase a form for fresh or reissue of passport from District Passport Cell (DPC) for Rs. 10/-.
• Submit the filled application form and self-attested photocopies of the supporting documents - External website that opens in a new window such as at Proof of Date of Birth, Identity proof with photograph, Proof of residence and Proof of nationality at District Passport Cell (DPC) counter.
• Official at the DPC counter will verify the application form, photograph and the documents. Once the same are successfully verified and found to be complete in all respects, pay the fees in form of Demand Draft (DD).
• The Demand Draft (DD) should contain the Applicant Name, Date of Birth and Date of Submission of the application form written behind the Demand Draft.
• You can calculate the fee for passport services through Online Fee Calculator.
• Collect the Acknowledgment Letter after fee submission which contains a File Number. This file number can be used later for tracking the file status.

• Apply for passport in person - External website that opens in a new window
• Documents Required - External website that opens in a new window
• Tracking Application Status

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Tatkaal Passport Service - External website that opens in a new window is a scheme available to passport applicants who need their passports urgently out-of-turn. The final authority for the issuance of passport under the Tatkaal scheme - External website that opens in a new window lies with the passport office.

Passport under the Tatkaal Scheme - External website that opens in a new window is dispatched within one working day excluding the date of submission of application if police verification is not required. In case if police verification is required on a Post-Passport Issuance basis, the passport is dispatched on third working day excluding the date of submission of application - without waiting for the Police Verification Report.

Citizens can apply for issue of fresh passport or reissue of passport under Tatkaal Scheme through e-Form Submission or Online Form Submission or apply in person - External website that opens in a new window .

Police Clearance Certificate

Passport is a very valuable document. Thus, in order to ensure that it does not go in wrong hands, police verification is required for issuance of passport. Depending on whether an application is for issue of fresh passport or reissue of passport, Passport Office (PO) shall decide whether Police Verification is required for issuance of Passport to you.

• Documents Required for Police Clearance Certificate - External website that opens in a new window
• Know Your Police Station - External website that opens in a new window

Identity Certificate

Identity Certificate (IC) - External website that opens in a new window is normally issued to Tibetan Refugees residing in India, from the Regional Passport Office, Delhi (RPO Delhi) on recommendation by the Bureau of His Holiness the Dalai Lama (HHDL), New Delhi. In addition to Tibetan refugees, Stateless people residing in India may also apply for Identity Certificate at the Passport Office within whose jurisdiction they are currently residing.

IC issuance is subject to clearance by Ministry of External Affairs (Consular, Passport and Visa (CPV) Division). In addition, clearance by State Government (Department of Home Affairs / Police) / Foreigner Regional Registration Office (FRRO) is also required for grant of No Objection to Return to India (NORI) to be stamped on the Identity Certificate - External website that opens in a new window .

Ministry of External Affairs has launched mobile app mPassport Seva - External website that opens in a new window to provide all the passport related information on the mobile for smartphone users.

mPassport Seva is designed primarily for the citizens who are interested in Passport related information only. It's a light weight, easy to use app that provides specific details on areas such as Location of centers, Fee, Application Status, Contact Information and other General Information.

Give Feedback or File Grievances

Citizens can send their feedback - External website that opens in a new window or file their grievances - External website that opens in a new window on Passport Seva Portal. You can also contact the call centre at 1800-258-1800 for any queries related to passport.

• Track status of grievances - External website that opens in a new window
• National Call Centre - External website that opens in a new window

The Ministry of External Affairs, along with Common Services Centre (CSC) e -Governance Services India Limited has launched Passport related services through the vast network of over one lakh Common Services Centres (CSCs) across rural hinterland. Initially, the services are launched in pilot mode at 15 select CSC locations in Uttar Pradesh and Jharkhand. The full roll out across the country is expected to conclude by end of March 2014.

• Ministry of External Affairs
• Passport Seva Portal
• FAQs - External website that opens in a new window
• Download e-Forms
• Annexures or Affidavits
• Passport Offices in India
• District Passport Cell (DPC)
• Passport Seva Kendra (PSK)
• National Call Centre - External website that opens in a new window
• mPassport Seva - External website that opens in a new window
• Common Services Centers Scheme (CSC)